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Frequently Asked Questions

Pricing, plans, scheduling, weed control, hedging, mulching and more: everything we're commonly asked, in one place. Can't find it here? Just ask.

★★★★★Bundaberg's most-reviewed lawn & garden business: 50+ five-star Google reviews

Plans & pricing

Plans & Pricing

Am I locked into a contract?

No lock-in, ever. Plans are prepaid month to month and you can cancel anytime. We'd rather you stay because the service is good than because you're stuck.

How do you work out the price?

We come out for a free, in-person assessment, look over your lawn and garden, and match you to the right size (Small, Standard or Large) and plan. You get a clear fixed monthly price up front, no guessing, no surprises.

Do you charge by the hour?

No, we don't work to an hourly rate. Every lawn and garden is different, so we quote a fixed price for the job at your assessment. You know the exact cost up front, and it doesn't change if a visit takes a little longer, no clock-watching, no surprise bills.

What's the difference between the plans?

Essential covers mowing, edging, whipper-snipping and blow-down every visit. Weed Free adds general and selective weed spraying on driveways, hard surfaces and garden beds (the selective herbicide clears tough weeds general herbicide won't kill), plus a wetting agent and twice-yearly pre-emergent treatment. Total adds seasonal fertilising, liquid-green and insect protection for the healthiest lawn. Most clients choose Weed Free. See the full plan breakdown.

How am I billed?

One fixed price per month, invoiced on the 1st and prepaid. No hourly charges and no surprises.

Mowing & visits

Mowing & Visits

How often do you mow?

Fortnightly, every two weeks, year-round, on a locked-in schedule, with a morning text before we arrive and a completion photo after each visit.

Do I need to be home?

No. As long as we have access to your yard, you don't need to be there. You'll get a text before we arrive and a completion photo once we're done, so you always know what's happened.

What happens if it rains on my scheduled day?

If the weather makes a visit unworkable, we simply move you to the next suitable day and keep you in the loop. Your fortnightly rhythm stays on track.

Weed control

Weed Control

What's the difference between general and selective herbicide?

They're different products for different weed types, applied together in the same areas. Selective herbicide clears tough weeds that general herbicide can't kill, so we use both on driveways, hard surfaces and garden beds for a properly thorough result.

Is weed spraying safe for pets and kids?

We're ChemCert qualified, so every treatment is applied safely, legally and at the correct rate. As with any treatment, we recommend keeping pets and kids off treated areas until they've dried.

Is weed control included in your lawn plans?

Yes, it's the core of our Weed Free Care plan, which adds general and selective weed spray, a wetting agent, and pre-emergent treatment twice yearly on top of the Essential mowing service.

Hedging

Hedging

Can you trim hedges of any height?

Most residential hedges are well within reach with our standard pole and hand tools. For anything unusually tall or hard to reach, let us know at your free assessment and we'll confirm the best way to handle it safely.

Is hedge trimming a one-off or an ongoing service?

Either. Have it done once to bring an overgrown hedge back under control, or keep it sharp year-round on a 3-monthly maintenance plan: four tidy visits a year so it never gets away from you again.

Clean-ups & mulching

Garden Clean-Ups & Mulching

How much does a garden clean-up cost?

Every clean-up is different, so we quote it properly rather than guess. We assess on-site or by Google Earth and give you one fixed price before we start, no hourly surprises.

Do you take away all the green waste?

Yes. Every clean-up, mow and hedge job includes full green-waste removal: we leave your property tidy, not with a pile of clippings for you to deal with.

What type of mulch do you use?

We use a quality organic mulch suited to garden beds, which breaks down over time to condition the soil as well as suppress weeds and retain moisture.

How often does mulch need topping up?

Most garden beds hold a good layer for around 12 months before it breaks down enough to need topping up, depending on mulch type and how exposed the beds are.

Areas & trust

Areas We Service & Who We Are

Which suburbs do you cover?

Our core patch is the Bundaberg coast: Bargara, Coral Cove, Innes Park, Burnett Heads and Elliott Heads, and we service across greater Bundaberg too. Not sure if we reach your street? Book in and we'll confirm.

Do you handle overgrown blocks and acreage, not just home lawns?

Yes, slashing overgrown vacant blocks and acreage is a regular job for us, alongside standard home lawn mowing and garden maintenance.

Are you insured and qualified?

Yes, fully insured, ChemCert qualified for safe and legal weed and lawn treatments, police checked, and GST registered. Your property is protected on every visit.

Do you do one-off jobs too?

Absolutely. Alongside the recurring plans we do one-off mows, overgrown clean-ups, hedge trimming, and full garden clean-ups and makeovers. Just ask at your assessment.

Perfect Service
or it's Free
The Peaceful Mind Guarantee
Zero risk to you

Not happy? Money back, and we fix it free.

If something isn't right, you get your money back and we come back to put it right at no charge. No questions asked. We hold the standard so you don't have to chase it.

Still have a question?

If it's not covered here, just ask: call, message, or book a free assessment and we'll walk through it in person.

Our portfolio

See more of our work

We post fresh before-and-afters from around the Bundaberg coast on Facebook and Instagram. Follow along for the full portfolio, or browse our Our Work page.

Not sure which service you need?

Book a free assessment and I'll measure up, recommend the right option, and give you a clear price, no obligation.

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